Withdrawal
Clients can withdraw funds by performing several actions described below:
- Go to the platform website, log in to your personal trading account, and enter your username and password.
- Click the "Withdrawal" and wait for the appropriate page to load automatically.
- Fill out a special withdrawal form by filling in the required data – the amount and method of payment.
Please, be familiar with the following information before initiating a withdrawal from a trading account:
- The person who initiates the withdrawal of funds must be the owner of both the trading account on the Platform and the bank card/account. If this requirement is not met, the withdrawal will be rejected.
- The Client undertakes to pass verification before initiating a new withdrawal request.
- 1-5 business days is the generally accepted term for withdrawals.
- In case of unforeseen circumstances, the company may extend the standard withdrawal period. The Client will be warned about such situations by the official representative of the Platform by phone or email.
- The Company undertakes to provide all information about the stages of the transaction at the official request of the Client.